Office Policies

Appointments

Your scheduled appointment time has been reserved specifically for you. Should an emergency arise, we ask for 2 business days notice if you need to cancel or reschedule your visit with us. We are aware that unforeseen events sometimes require missing an appointment. If there is a trend of missed appointments we reserve the right to request a deposit of your portion prior to scheduling. While scheduling can be hectic for some, it is in your best interest to not delay help indefinitely.

Office Hours

Monday – Thursday: 8am – 5pm
Friday: 8am -4pm

Waiting Area - Altoona Smiles Family and Cosmetic Dentistry

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion will be due the day of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

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